![]() (b) I do not want to scrap the CCTV because the 4 cameras that I have installed on this are of very high resolution. ![]() (a) It is very old CCTV, but as long as it is doing the job, am happy with it. With regards to the firmware of this CCTV, there aren't any new. I have uninstalled the latest version that i bought and installed the old one (ver 2.1.0), please see attached the screenshot and part highlighted in Red showing my CCTV Camera.Ģ. Sorry for the delay in getting back to you, I was out of town.ġ. We appreciate your patience and understanding. In the meantime, while it's not ideal, the workaround remains the best immediate solution to prevent disruptions to your CCTV. We will certainly consider this feature in our future updates to provide a better experience for our users. Your suggestion about introducing a checkbox to toggle between intensive and light scans is a valid one. It might be a good idea to check for updates for your CCTV camera or consider its overall security. If a device responds to a network request by crashing, it could indicate a potential security vulnerability in that device. Your CCTV camera seems to be adversely affected by one of these probes, yet we don't know which specific specific probe causes that. ![]() The challenge we face is that our latest builds of WiFi Guard have advanced network probes to ensure comprehensive detection. ![]() I understand the importance of having a complete history of all devices on your network. I would like to have the problem solved else it defeats completely the upgrade that I did. If there's any config or file that you need, please let me know. It was then that I suspected it could be WiFi Guard, because that's the only 'change' I did. So I went to reboot the CCTV and it was back to normal, and after 30 mins, again same problem. I tried to input the login & password again, but constantly got the error 'Login failed'. all were perfect, until I noticed that my CCTV was not showing any camera views. I got the same devices that were connected before. Then I completely removed the old version, installed the latest version -> set the IP Range to search -> went to 'All Devices' and performed an import -> then launched the scan. before I do the upgrade, I did an export from 'All Devices' so that I can have a history of all the devices that was once connected to my network. Its only with the new version that I installed (on the same PC) that this problem has started. Moreover, the previous WiFi Guard V2.0.1 (since early 2018) never had such issue. I can even access it remotely via Dynamic DNS (). And I do not intend to update it either because it is working flawlessly. The firmware of my CCTV Camera has not been updated since I bought it, more than 7 years ago. Please kindly advise how to troubleshoot this weird problem. WiFi Guard = Latest version purchased yesterday In the old version of WiFi Guard I did not have such problem. ![]() Important to add that WiFi Guard does not hang or freezes after the first pass, it continues to run smoothly but does not detect the IP address of my CCTV camera since it has disconnected /disabled it on the first detection. At first, it appears so weird, but I made several tests yesterday night, by reducing the next scan at every 5 mins interval, to confirm that it was WiFi Guard which is the root cause of this disconnection. The moment WiFi Guard scan again after 30 mins, it again disconnects the CCTV system. I cannot even ping the IP address of the CCTV, all I have to do is to reboot the CCTV device and everything is back to normal. I have purchased a new version of WiFi Guard yesterday, and upon launching of the program, the moment it scans the IP range, it disconnects my CCTV camera. ![]()
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